XERLANTHIRIX Returns Policy

At XERLANTHIRIX, we strive to ensure our customers are fully satisfied with their purchases. If you're not completely satisfied, we're here to help. Below is our comprehensive Returns Policy to guide you through the process should you decide to return any product(s).

Eligibility for Returns

• Items must be returned within 30 days of receipt.
• Products should be unused and in the same condition that you received them.
• Original packaging must accompany the return.
• Items marked as "Final Sale" cannot be returned.

Non-returnable Items

The following items are not eligible for returns:

• Gift cards
• Personalized products
• Downloadable software products

How to Initiate a Return

1. Visit our website at XERLANTHIRIX and navigate to the Returns section.
2. Log in to your account and select the items you wish to return.
3. Fill out the returns form specifying the reason for return.
4. Print the return shipping label and attach it to your package.

Refund Process

Once we receive your return, we will inspect the item(s) and notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7-10 business days.

Exchange Policy

If you need to exchange an item for the same product due to sizing or defects, please follow the return process and specify your exchange request. Once the original item is received and approved, the exchange will be processed, and the replacement item will be shipped at no additional cost.

Contact Us

For further assistance or questions about our Returns Policy, please reach out to our customer service team at support@xerlanthirix.com or call us at (555) 019-2837.

Thank you for choosing XERLANTHIRIX. We appreciate your business and are committed to providing a hassle-free returns experience.